Privacy Policy

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Effective Date: 31.03.2025
Company: Elfvia (Elfvia Nordic Travel)
Registration Number: 2998074-3 (FI29980743)
Contact Email: info@elfvia.com
Address: Ullanmäentie 10C,02750 Espoo ,Finland

 

1. What Information We Collect

We collect the following types of information from our site visitors and customers:

• Personal details (name, email address, phone number)

• Booking details (selected tours, activities, dates, group size)

• Payment information (processed securely via third-party providers such as Stripe, PayPal, Visa, MasterCard)

• Technical data (IP address, browser type, cookies)

 

2. How We Collect Information

We collect information when you:

• Make a booking through our website

• Contact us via forms, email, or WhatsApp

• Subscribe to newsletters or updates

• Interact with our website (cookies, analytics)

 

3. Why We Collect Information

We use your information to:

• Provide and manage travel bookings

• Process secure payments

• Communicate with you regarding your trip

• Send updates, promotions, or travel tips (if you consent)

• Improve our services and website

 

4. How We Store, Use & Share Information

• Your data is stored securely and used only for the purposes listed above.

• We may share limited information with trusted partners (e.g., hotels, transport providers) only to deliver booked services.

• We do not sell your data.

• We may disclose information if required by law.

 

5. Communication with Customers

We may contact you by email, phone, or WhatsApp to:

• Confirm bookings and provide updates

• Share trip details and important changes

• Send promotional offers (only if you subscribed)

You can opt out of marketing communications at any time.

 

6. Cookies & Tracking Tools

Our website uses cookies and analytics tools to improve user experience and measure performance.

• Cookies track browsing activity (e.g., pages visited, time spent)

• Third-party apps (e.g., Google Analytics) may also use cookies
  You can disable cookies in your browser settings.

 

7. Withdrawing Consent

If you no longer want us to process your personal data:

• Contact us at info@elfvia.com

• Request deletion or correction of your data at any time

 

 

9. Contact Us

If you have any questions or concerns, please contact us:
Email: info@elfvia.com
Phone/WhatsApp: +358 45 126 0525